Bidirectional Loop between:
Human Signals and Trustworthy LLMs:
“I turn human signals into evaluation, alignment, and adaptation for LLM-powered AI systems”
Xin Sun
13 July 2026
Specially Appointed Assistant Professor · NII, Japan
Research Concept and Motivation
Human-Centered AI
(Natural language processing, NLP &
Human-computer interaction, HCI)
Cognitive Science
(Mixed-methods empirical experiments
with behavioral & physiological sensing)
Study human-centered AI in healthcare and decision-support
from bidirectional sides: how humans align AI, and how AI augments humans.
Research Concept and Motivation: Human Signals Are Not Always Ground Truth
LLMs are aligned with humans and trained on human data, however :
Humans
(Cognition and Behaviors)
LLMs
(Behaviors & Mechanism)
Human signals contain:
biases to resist · expertise to learn · human states to adapt
Research Methods: Human Signals Across the LLM Lifecycle
››› ›››
Objective: Learn the right things from humans. Provide the right support to humans.
4 / 10Work 1 - Evaluation: LLM-as-a-Judge for Health Information
Research Question: whether humans and LLM-as-a-Judge can assess the information reliably?
participants
models
Human trust
HIGHER under human label
Identical content is trusted more under a human-authored label.
LLM-as-a-Judge trust
HIGHER under human label
Judges reproduce the same label heuristic on the same task.
Judge decision uncertainty
LOWER under human label · rises under AI label
Logit uncertainty rises under AI labels; self-attention densifies on the label region.
click to flip the labelTakeaways: LLM-as-a-Judge and Humans share similar processing patterns in both behavioral and mechanistic level.
[a] Sun et al. Label Effects: Shared Heuristic Reliance in Trust Assessment by Humans and LLM-as-a-Judge (ACL 2026) Core A*
[b] Sun et al. Understanding Trust Perception in AI-Generated Information with Behavioral and Physiological Sensing (IJHCS 2026) Top Tier JCR-1
Beyond Behaviors: Mechanistic Evaluation for LLMs and Humans
Human Gaze-Attention
Model Self-Attention
Takeaway: both humans and LLMs over-attend to heuristic cues, rather than objectively focus on content itself.
[a] Sun et al. Label Effects (ACL 2026) Core A* — behavioral results, mechanistic analysis across LLM families
6 / 10Work 2 - Alignment: How LLMs Learn the “Bad” Human Signals
Research Question: whether LLMs carry on the “bad signals” from human annotated preferences?
Takeaways: LLMs can learn the bias from the explicitly annotated human preferences.
Pre-train (next-token prediction) has the least effect, SFT comes the second, and DPO can install the bias significantly.
Work 3 - Alignment: How Supervise Models with Domain Expertise, Not Simply Imitate
Research Question: if human signals transmit bias, what should models actually learn?
— Selected domain-specific expert strategies, not raw human imitation.
1 · Encoding Represent
Encode evidence-based therapeutic expert strategies in tree-structures.
2 · LLM Reasoning
Predict the next expert strategy by LLM reasoning, as an intermediate control.
3 · LLM Generate
Condition the dialogue response generation on the predicted strategy.
Takeaways: stepwise LLM reasoning and generation preserves structured domain expertise while suppressing risky imitation.
[c] Sun et al. Script-Strategy Aligned Generation (ACM CSCW 2025) Core A
[d] Sun et al. Eliciting MI Skill Codes in Psychotherapy with LLMs (COLING 2024) Core B
[e] Sun et al. Rethinking the Alignment of Psychotherapy Dialogue Generation (COLING 2025) Core B
Work 4 - Adaptation: Reliable LLM’s Outputs Are Not Enough
Research Question: How LLMs can adapt to humans during the real-time interaction?
Adaptive generation and UIs based on sensed human states
Sense
Predict
Adapt
Takeaways: sensing human signals via eye-tracking and ECG/EDA can be used to model human latent states (cognitive load, trust, confidence, etc.), enabling adaptive LLM-powered support toward the user’s real-time states.
[f] Sun et al. Seeing the Reasoning (ACM CHI 2026) Core A*
[g] Sun et al. Eyes Can’t Always Tell (ACM UMAP 2026) Core A
[h] Sun et al. Interface Matters: Exploring Trust Perception in Health Information from Large Language Models via Text, Speech, and Embodiment (ACM CSCW 2024) Core A
Vision: Toward Human-Grounded, Reliable and Trustworthy LLM-powered AI Systems
Not all human signals should be learned:
evaluate bidirectional — then align selectively
Not all LLM outputs should be relied on:
validate the human signals before they supervise models
Not all human needs should be equally supported:
adapt to sensed human states to support reliably and personally
Learn the right things from humans. Provide the right support to humans.
10 / 10
Thank you so much
for your time and patience!